We take most commercial insurances including, Aetna, Cigna, United, Medicare and Optum Behavioral Health. If you do not see your insurance listed, please reach out to us as Triumph Psychiatry regularly grows and updates its insurance policies. 

Yes. We accept cash payments, and can offer payment programs.

Call us at 917-300-9610 to schedule an appointment. Please be advised that there is usually a 1-3 week wait, but may be shorter or longer depending on circumstances.

United States of America: FL, NY & MI
International patients can be seen using cash payment programs, without insurance.
As of this time, the doctor is only seeing patients remotely.

We generally see 18 years of age and above, but depending on a few factors and needs we may see younger patients, or offer referrals for patients above the age of 65.

When contacting Triumph Psychiatry, a member of our staff will pick up your call or respond to your voicemail. Dial our office number 917-300-9610 and the call should ring through. Office hours are Monday through Thursday 9 AM - 5 PM, and Friday 9 am through 12 PM. Rodwan Mahfouz, M.D. sees patients on an appointment basis. To allow adequate time in scheduling your visit, you will be asked the nature of your problem when you call for an appointment. In the event of a life threatening medical emergency, please call 911 or go directly to the nearest hospital’s emergency department, where a trained emergency room physician can see you.

We understand that unexpected circumstances may arise and will do our best to be flexible and accommodate your needs. If you are unable to keep an appointment, please call or text the office as soon as possible. Please be aware that a cancellation fee of $100-$150 will be charged for cancellations without a 48 hour notice, including not showing up to a scheduled appointment. We have a cancellation fee to ensure all patients receive the best care and attention possible.

Occasionally, we may need to adjust our schedule due to an emergency, and we will update you of any change or delay to your appointment. We understand that your time is valuable, and will be happy to reschedule you if you cannot wait. We greatly appreciate your understanding and cooperation.

Please request prescription renewals during normal business hours. We ask that you request renewals at least one week prior to running out of your medication. The doctor may require for you to be seen and examined prior to your medications being refilled, in the best interest of your health and safety. Please note there will be a $35 refill fee if it occurs prior to your next appointment.

All patients are required to keep a credit or debit card on file.  We only charge your credit card the fees that are not covered by the insurance company. Your credit card information is protected under HIPAA.

Under HIPAA, we are under strict rules and guidelines in terms of protecting patient privacy and the credit card is considered protected health information. 

We have paperwork fees set in place to help our practice run smoothly. Paperwork fees range from $50- $200, this includes paperwork for FMLA, STD, LTD, and Work Accommodations (All paperwork fees are valid for one year and then will need to be renewed). Please be advised we will not fill out any paperwork until you have been seen three times. Please talk to your Physician about all paperwork needed in the appointment. 

• Patients are responsible for providing correct and complete information about their health and past medical history.
• Patients are responsible for reporting changes in their general health condition, symptoms, or allergies to the doctor.
• Patients are responsible for reporting if they do not understand the planned treatment or their part in the plan.
• Patients are responsible for following the recommended treatment plan they have agreed to.
• Patients are responsible for keeping appointments.
• Patients are responsible for treating others with respect.
• Patients are responsible for paying for their care. This includes co-pays, paperwork fees and out-of-network costs if your insurance is not accepted by this practice.